Welcome to Florida Blue, and thank you for choosing us for your health insurance needs. We appreciate the trust you have placed in us and are committed to providing personal support to all of our members. However, with so many people enrolling in the new health plans, we are experiencing call volumes higher than normal, which may result in longer than usual hold times. We want to share some information with you that may help to answer your immediate questions.
Making a Payment
Please allow 6-9 days to receive a payment confirmation for payments made by check and 4-7 days for payments made by electronic funds transfer. If it has been longer than this, please contact us so we can research this for you.
If you are waiting for your member ID card, and you need to see a doctor, a specialist, get a prescription filled now, etc., please call us at 1-877-352-2583, and we will ensure you are able to get the care you need.
How Can We Help You?
If you still have questions, please see the various ways we can help!
- Call 1-800-876-2227, Monday – Friday, 8 a.m. to 8 p.m. (ET)
- Walk into a Florida Blue Center. Click here for locations and to confirm hours for each Center.
- Contact your local insurance agent.
- Go to FloridaBlue.com/
exploremyoptions to shop and compare plans.
We look forward to partnering with you in your pursuit of health. This information is for illustrative purposes only and is being provided to help increase understanding of the impacts of some of the provisions of the Affordable Care Act (ACA). It does not attempt to cover all of the law’s provisions and is not intended as tax or legal advice.